Yes, if a customer voluntarily suspends the service even without billing, they still receive a monthly billing with the device`s payment fee. The fee is due in accordance with the expiry of the device`s payment contract. If a mobile phone number is separated from an active payment contract, the remaining balance of that agreement will be due on the next invoice. When you sign up for Postpay Service, you agree to subscribe to a service line either on a monthly basis or for a minimum term of the contract, as shown on your receipt or order confirmation. (If your service is suspended without billing or at a reduced billing rate, this time does not count for the conclusion of your contract.) Once you have completed your contract, you will automatically be a customer for this service line from month to month. If your service line has a contract term and you terminate this line or if we cancel it for a good reason, you will have to pay an early termination fee during this contract term. If your contract term results from the purchase of an advanced device, your early termination fee is $350, which will decrease by $10 per month after the close of months 7-17, 18-22 and $60 at the end of the 23rd month, $10 per month, $20 per month and $0 after the contract is concluded. For other terms of the contract, your early termination fee is $175 which, after the closing of the 7-17 months, will decrease by $5 per month after the closing of the 18-22 months, $30 at the end of the 23rd month, $5 per month and $0 after the conclusion of your contract. Cancellations will take effect on the last day of this month`s billing cycle and you will be responsible for all costs incurred to date. If you purchased your wireless device from an authorized agent or a third party, you should check to see if there are any separate termination fees. Yes, the name “Verizon Edge” has been changed in the Verizon device`s payment program, but there is no change to the agreement, so customers can expect the same payment plan as before.
Can a customer pay more than the expected monthly payment? A customer can pay the device`s payment contract in three ways: online in My Verizon, in a verizon wireless store or by phone from a customer service employee at the number: (800) 922-0204. If you purchased a device with a monthly contract in installment and you terminate the service, you should check this agreement to determine if you need to pay the balance immediately. (Para una copia de este documento en espaéol, visit nuestro website: verizonwireless.com/espanol) If you are a Postpay customer, you may be entitled to a discount if you are and remain connected to an organization that has an agreement with us. If your discount is not made through a national discount program, we may occasionally share with your organization certain information about your service (including your name, wireless phone number and total monthly fee) to ensure that you are still eligible. We may adjust or remove your discount in accordance with your organization`s agreement with us and remove your discount if your right to participate expires or your contract term expires.